A clear way forward.
After digital asset fraud.
When a digital asset experience raises concerns, your next step deserves clarity. We help you organise the facts, understand your options and make informed decisions through consumer advocacy and sourced education.
A complex situation.
A considered response.
When a digital asset transaction raises concerns, reliable information can help you respond with purpose. Preserve the record, protect your accounts and understand the reporting routes that may apply.
ChainPoint Justice brings structure to that first step through consumer advocacy and sourced education. We explain options and limitations clearly, without pressure or promises of a particular outcome.
Three things you never hand over.
- Seed phrasesRecovery words can give someone control of your assets. Never send them with an inquiry or enter them in a support form.
- Private keysPrivate keys can authorise transactions. Keep them out of forms, messages, emails and screen shares.
- PasswordsSecure your accounts from a device you trust. Never send exchange, email or wallet passwords with an inquiry.
Precision starts with a clear record.
- 01
Say what happened
Describe the events in your own words. You can begin without every document.
- 02
Organise the evidence
Transaction hashes, wallet addresses, screenshots and dates, gathered into one clear timeline.
- 03
Weigh your options
Understand reporting routes and realistic outcomes, then decide at your own pace.
Conceptual AI-generated image. Not an operational tool.
Start with what you can do today.
- 01
Can cryptocurrency scam money be recovered?
Understand the difference between tracing crypto, freezing an exchange account and actually recovering funds after an investment scam.
- 02
Crypto transaction hashes: what to save for a fraud report
Identify a transaction hash, network and wallet address, and understand what blockchain evidence can and cannot establish.
- 03
What to do after an investment scam: your first 24 hours
A practical first-day plan: contact your payment provider, protect accounts, preserve evidence and use the right fraud-reporting route.
- 04
How to preserve evidence of an investment scam
Build a usable fraud evidence pack with payment records, original messages and a timeline while avoiding oversharing and altered files.
Trust starts with transparency.
- Sourced
- Each guide cites the regulators and agencies behind it, with links.
- Disclosed
- Prepared with AI assistance and not independently reviewed by legal or financial experts. Stated plainly on every page.
- Bounded
- We explain options. We never promise, predict or guarantee recovery of money.
- Worldwide
- 35 guides with educational coverage across many countries and regions.
Let’s focus on your next step.
Tell us what happened. Contacting us does not create a professional relationship, and we offer information, not legal or financial advice.
Start a conversation Guides are prepared with AI assistance and have had no independent expert review. See the editorial policy.Conceptual AI-generated image